Hermès Sales Associate

Lille • France

Tuesday, March 11, 2025

Hermès, a distinguished French maison established in 1837, is renowned for its craftsmanship, quality, and innovation. As a family-owned and independent company, Hermès employs nearly 20,000 individuals globally. The brand is committed to fostering a spirit of entrepreneurship and responsibility, ensuring the autonomy and freedom of its employees. Hermès perpetuates exceptional savoir-faire through strong territorial roots, respecting both people and nature, which serve as sources of extraordinary materials. With fifteen artisanal métiers, Hermès' creativity flourishes, and its collections are showcased in over 300 stores worldwide.

1. Proactively sell products across all departments, contributing to the store's revenue growth.
2. Collaborate with the store team to enhance customer experience and sales performance.
3. Ensure exceptional customer service by providing memorable and surprising experiences.
4. Represent Hermès values to clients and new team members, fostering brand loyalty.
5. Recruit and retain a diverse clientele, both nationally and internationally.
6. Maintain and update personal client database autonomously.
7. Participate in inventory management, merchandising changes, and stock organization.

1. Proven passion for customer service and a results-driven approach.
2. Dynamic and bold personality with experience in a large retail environment.
3. Exemplary conduct with humility and a generous approach to sales.

1. Proficiency in digital tools and new communication technologies.
2. Fluency in English, both written and spoken.

Previous experience in a customer-focused retail environment is required.

Hermès is committed to ethical practices, diversity, and inclusion, offering a unique human adventure.

Hermès embodies a culture of excellence, authenticity, and innovation, where craftsmanship meets modernity. The company values ethical practices and inclusivity, fostering a supportive and dynamic work environment.