Hermès Sales Associate

Knokke-Heist • Belgium

Tuesday, March 4, 2025

Hermès, a prestigious French maison established in 1837, is renowned for its creation, craftsmanship, and distribution of high-quality luxury goods. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally. The brand is driven by a spirit of continuous entrepreneurship and unwavering standards, fostering individual freedom and autonomy through responsible management. Hermès is committed to preserving exceptional craftsmanship by maintaining strong territorial roots and respecting both people and nature, the sources of its exquisite materials. The maison's creativity is fueled by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.

1. Provide exceptional customer service and maintain a high level of product knowledge to assist clients in making informed purchasing decisions.
2. Achieve sales targets and contribute to the overall success of the store.
3. Maintain the visual standards of the store, ensuring that displays are attractive and merchandise is presented according to Hermès guidelines.
4. Develop and maintain strong client relationships to encourage repeat business and customer loyalty.
5. Handle customer inquiries and resolve any issues or complaints in a professional manner.

1. Previous experience in luxury retail or a similar customer-facing role.
2. Strong understanding of the luxury market and Hermès brand values.

1. Excellent communication and interpersonal skills.
2. Proficiency in multiple languages is advantageous.
3. Strong sales acumen and customer service orientation.

A minimum of 2 years of experience in luxury retail or a similar environment is required.

Employees enjoy a comprehensive benefits package, including opportunities for professional development and career advancement within the prestigious Hermès brand.

Hermès fosters a culture of creativity, autonomy, and excellence, where employees are encouraged to innovate and contribute to the brand's legacy. The company values responsible management and respects both individuals and the environment, creating a harmonious workplace.