Hermès Sales Associate Intern

Saint-Tropez • France

Tuesday, March 11, 2025

Hermès, a distinguished French house established in 1837, is renowned for its craftsmanship, artistry, and high-quality creations. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally. The brand is driven by a continuous entrepreneurial spirit and unwavering standards, fostering individual freedom and autonomy through responsible management. Hermès is committed to preserving exceptional savoir-faire with a strong territorial presence, respecting both people and nature as sources of exceptional materials. The creativity of the house is fueled by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.

1. Actively propose and sell products across all departments.
2. Collaborate with the entire store team to increase sales revenue.
3. Identify customer opportunities and remain proactive.
4. Ensure customer well-being within the store environment.
5. Deliver a memorable and surprising customer experience, potentially in collaboration with the external relations manager.
6. Provide solutions and information to prevent customer uncertainty.
7. Represent and convey Hermès values to clients and new employees.
8. Recruit and retain a new national and international clientele.
9. Independently manage and maintain a client database.
10. Highlight the craftsmanship of artisans.
11. Participate in inventory, assist with merchandising changes, organize stock, and maintain the department/store appearance.

1. Recognized passion for customer service and a results-oriented mindset.
2. Bold and dynamic personality with experience in a broad sales environment.
3. Strong interpersonal skills and a generous sales approach.
4. Exemplary conduct and humility.
5. Proficiency in digital tools and new communication technologies.
6. Fluent in English, both written and spoken.

1. Customer service excellence
2. Sales acumen
3. Team collaboration
4. Digital proficiency
5. Communication skills
6. Multilingual capabilities

Previous experience in customer service or sales environments is advantageous.

Opportunity to work in a dynamic and welcoming environment with diverse teams.

Hermès fosters a culture of enthusiasm and solidarity, where team cohesion is paramount. The workplace is a vibrant space where individuals from diverse backgrounds come together to share the rich history of Hermès creations and animate the store's life.