Hermès Sales Associate

Bordeaux • France

Friday, February 14, 2025

Hermès, a distinguished French maison since 1837, is renowned for its craftsmanship, artistry, and high-quality creations. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally. The brand is part of a larger conglomerate that values entrepreneurial spirit and rigorous standards, fostering an environment of freedom and autonomy through responsible management. Hermès is committed to preserving exceptional savoir-faire, with a strong territorial presence and respect for both people and nature, sourcing exceptional materials. The brand's creativity is fueled by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.

1. Propose and sell products across various departments to achieve sales targets.
2. Collaborate with the entire store team to enhance revenue.
3. Identify customer opportunities and remain proactive in client engagement.
4. Ensure customer satisfaction and provide a memorable in-store experience.
5. Represent and convey the values of Hermès to clients and new team members.
6. Recruit and retain a diverse clientele, both national and international.
7. Maintain and manage a personal client database.
8. Highlight the craftsmanship of Hermès artisans.
9. Participate in inventory management, merchandising changes, and stock organization.

1. Proven passion for customer service and a results-driven mindset.
2. Dynamic and bold personality with experience in large retail spaces.
3. Strong interpersonal skills and a generous approach to sales.
4. Exemplary conduct and humility.
5. Proficiency in digital tools and communication technologies.
6. Fluency in English, both written and spoken.

1. Customer service excellence
2. Sales and merchandising
3. Team collaboration
4. Digital literacy
5. Multilingual communication

Previous experience in a customer-focused retail environment is essential.

The role offers a vibrant work environment with a focus on teamwork, diversity, and professional growth opportunities.

Hermès fosters a welcoming and inclusive atmosphere where team cohesion is synonymous with enthusiasm and solidarity. The diverse team is dedicated to sharing the story of Hermès creations and enriching the store's life.