Hermès Sales Associate

HERMES SUCCURSALE DE BIARRITZ

Friday, January 10, 2025

Hermès is a French, family-owned, independent company that has been creating, crafting, and selling high-quality objects since 1837. With nearly 20,000 employees worldwide, Hermès is driven by a continuous entrepreneurial spirit and a constant demand for excellence. The company fosters freedom and autonomy through responsible management and perpetuates the transmission of exceptional know-how with a strong territorial anchorage, respecting people and nature as sources of exceptional materials. Hermès' creativity is fueled by fifteen artisanal métiers, with collections showcased in over 300 stores globally.

1. Propose and sell products across all departments.
2. Collaborate with the entire store team to increase sales.
3. Identify customer opportunities and remain proactive.
4. Ensure customer well-being in the store.
5. Offer memorable and surprising customer experiences.
6. Provide solutions and information to customers promptly.
7. Represent and convey Hermès values to clients and new employees.
8. Recruit and retain new national and international clientele.
9. Maintain and follow up on a personal client database.
10. Highlight the work of artisans.
11. Participate in inventory, merchandising changes, and stock organization.

1. Passion for customer service and a strong results-oriented culture.
2. Bold and dynamic personality with experience in large sales areas.
3. Strong interpersonal skills and a generous sales approach.
4. Exemplary conduct and humility.
5. Agility with digital tools and communication technologies.
6. Fluency in English, both written and spoken.

Previous experience in customer service and sales, with recognized achievements in these areas.

The position is a limited contract for three months from February to April 2025.

The workplace is welcoming, with a focus on team cohesion, enthusiasm, and solidarity. The team is diverse and dedicated to sharing the history of Hermès products and enhancing the store's life.