Hermès Sales Associate

Brussels • Belgium

Thursday, March 27, 2025

Hermès, a distinguished French maison established in 1837, is renowned for its craftsmanship and high-quality products. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally. The company is driven by a continuous entrepreneurial spirit and unwavering standards, fostering individual freedom and autonomy through responsible management. Hermès is committed to preserving exceptional savoir-faire with a strong territorial presence, respecting both people and nature, which are sources of extraordinary materials. The maison's creativity is fueled by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.

1. Provide exceptional customer service and maintain the highest level of client satisfaction.
2. Assist customers in selecting Hermès products, ensuring a personalized and luxurious shopping experience.
3. Maintain product knowledge to effectively communicate features and benefits to clients.
4. Support the store team in achieving sales targets and operational goals.
5. Ensure the store's visual standards are upheld, contributing to an inviting shopping environment.

1. Previous experience in luxury retail or a similar customer-facing role.
2. Strong understanding of the luxury market and customer service excellence.
3. Ability to work in a fast-paced environment while maintaining attention to detail.

1. Excellent communication and interpersonal skills.
2. Proficiency in multiple languages is advantageous.
3. Strong organizational and time management abilities.

A minimum of 2 years in a luxury retail environment or a similar customer service role is required.

High school diploma or equivalent.

Competitive benefits package including employee discounts, professional development opportunities, and a supportive work environment.

Hermès fosters a culture of creativity, respect, and excellence, encouraging employees to cultivate their unique talents and contribute to the maison's legacy. The company values sustainability and ethical practices, ensuring a harmonious balance between innovation and tradition.