Hermès Sales Associate

Bordeaux • France

Friday, February 21, 2025

Hermès, a distinguished French maison since 1837, is renowned for its craftsmanship, artistry, and high-quality products. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally. The company is driven by a spirit of entrepreneurship and a commitment to excellence, fostering freedom and autonomy through responsible management. Hermès is dedicated to preserving exceptional savoir-faire and maintains a strong territorial presence, respecting both people and nature. The brand's creativity is fueled by fifteen artisanal métiers, with collections available in over 300 stores worldwide.

1. Propose and sell products across various departments to meet sales targets.
2. Collaborate with the entire store team to drive revenue growth.
3. Ensure customer satisfaction by providing a memorable and surprising shopping experience.
4. Act as a brand ambassador, conveying Hermès' values to clients and new colleagues.
5. Recruit and retain a diverse clientele, both national and international.
6. Maintain and update client records autonomously.
7. Highlight the craftsmanship of Hermès artisans.
8. Participate in inventory management, merchandising updates, and stock organization.

1. Proven passion for customer service and a strong results-oriented mindset.
2. Dynamic and bold personality with experience in a broad sales environment.
3. Exemplary conduct with humility and a friendly demeanor.
4. Proficiency in digital tools and communication platforms.
5. Fluent in English, both written and spoken.

1. Customer service excellence
2. Sales acumen
3. Team collaboration
4. Digital literacy
5. Multilingual communication

Previous experience in retail sales, particularly within a luxury or high-end environment, is preferred.

Competitive benefits package including opportunities for professional development and growth within a prestigious global brand.

Hermès fosters a welcoming and cohesive work environment, emphasizing enthusiasm and solidarity among its diverse teams. The company values the transmission of its rich heritage and encourages innovation and modernity in its operations.