Hermès Sales Assistant

Zurich • Switzerland

Friday, February 7, 2025

Hermès, a distinguished French maison since 1837, stands as a paragon of luxury craftsmanship, renowned for its artisanal excellence and innovative spirit. As a family-owned and independent entity, it employs nearly 20,000 individuals globally, fostering an environment of entrepreneurial spirit and autonomy through responsible management. Hermès is committed to the transmission of exceptional savoir-faire, deeply rooted in respect for humanity and nature, which serves as the source of its exquisite materials. The brand's creativity is nourished by fifteen artisanal métiers, with collections that captivate audiences in over 300 stores worldwide. As part of this illustrious heritage, Hermès (Suisse) SA operates flagship stores in Zurich and Geneva, alongside boutiques in Basel, Lugano, Lausanne, Crans, St-Moritz, and Gstaad.

1. Convey the values of Hermès to customers, exuding ease and generosity at all times.
2. Provide exceptional customer service and create a pleasant shopping environment tailored to the culture and personality of each client.
3. Conduct high-quality sales activities across all métiers, ensuring product excellence and outstanding service.
4. Build and maintain strong relationships with potential and existing clients.
5. Identify and address customer inquiries and concerns.

1. Several years of professional experience in luxury retail or a high-end service environment with customer interaction.

1. Natural passion for people and service.
2. High adaptability and empathy towards diverse cultures.
3. Strong teamwork skills to achieve shared goals.
4. Fluency in German and English, with additional language skills preferred.

Several years of experience in luxury retail or a high-end service environment.

Hermès is committed to ethics, diversity, and inclusion, offering a supportive and enriching work environment.

Hermès nurtures a culture of passion, excellence, and respect, both for its customers and employees. The company is dedicated to ethical practices and values diversity and inclusion, creating a workplace where creativity and innovation thrive.