Hermès Sales Assistant

New Delhi • India

Wednesday, February 26, 2025

Hermès, established in 1837, is a distinguished French family-owned and independent house known for its creation, craftsmanship, and retailing of high-quality objects. With a workforce of nearly 20,000 employees globally, Hermès is driven by a continuous entrepreneurial spirit and unwavering standards. The company fosters individual freedom and autonomy through responsible management, while preserving exceptional craftsmanship through strong territorial roots, respecting both people and nature. Hermès' creativity is enriched by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.

1. Oversee daily store operations ensuring alignment with brand standards.
2. Deliver outstanding customer service and maintain an inviting shopping environment.
3. Build and sustain client relationships through regular communication.
4. Inform clients about new products, services, and updates.
5. Address client inquiries and concerns effectively.
6. Implement sales strategies and participate in marketing events and promotional programs.
7. Relay in-store activity feedback to store management.
8. Maintain accurate records and reports of sales activities.
9. Adhere to all internal sales and operations compliance protocols.
10. Perform additional duties as assigned.

1. Minimum of 1 year of relevant experience in the retail industry.

1. Strong team collaboration abilities.
2. Passion for the retail industry with effective selling skills.
3. Interest in fashion and appreciation for quality products.
4. Fluency in English.
5. Excellent communication skills and service orientation.
6. Basic computer proficiency.

Candidates must possess at least 1 year of experience in the retail sector, demonstrating a strong ability to engage with clients and support store operations.

The role offers an opportunity to work within a prestigious luxury brand, gaining exposure to high-end retail operations and client interactions.

Hermès is renowned for its commitment to fostering a culture of entrepreneurship, creativity, and respect for craftsmanship. The company values autonomy and responsibility, encouraging employees to thrive in a supportive and dynamic environment.