Hermès Sales Assistant

Istanbul • Turkey

Monday, May 19, 2025

Hermès, a distinguished name in the luxury fashion industry, is renowned for its commitment to craftsmanship and quality. As part of the prestigious Hermès Group, the brand offers a unique working environment that values creativity, innovation, and excellence. Employees are encouraged to cultivate their skills and contribute to the brand's legacy of luxury and sophistication.

1. Assist customers in selecting Hermès products, ensuring a high level of customer satisfaction.
2. Maintain an in-depth knowledge of Hermès products and brand heritage to effectively communicate with clients.
3. Support the store team in achieving sales targets and operational goals.
4. Ensure the store is well-presented and stocked with the latest collections.
5. Handle customer inquiries and resolve issues with professionalism and poise.

1. Previous experience in luxury retail or a similar customer-facing role.
2. Strong understanding of luxury fashion and the Hermès brand.
3. Fluency in Turkish and English; additional languages are a plus.
4. Excellent communication and interpersonal skills.

1. Customer service excellence
2. Product knowledge
3. Sales acumen
4. Communication skills
5. Problem-solving abilities

A minimum of 1-2 years of experience in luxury retail or a similar environment is required.

High school diploma or equivalent; further education in fashion or retail management is advantageous.

Employees enjoy a competitive benefits package, including staff discounts, training opportunities, and career advancement prospects within the Hermès Group.

Hermès fosters a culture of elegance, respect, and innovation. The workplace is dynamic and inclusive, encouraging employees to express their creativity and contribute to the brand's storied heritage.