Hermès Sales Assistant

Kitzbühel • Austria

Friday, February 7, 2025

Hermès, a distinguished French maison since 1837, is renowned for its creation, craftsmanship, and commerce of high-quality objects. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally. The company is driven by a continuous entrepreneurial spirit and unwavering standards, fostering freedom and autonomy through responsible management. Hermès is committed to preserving exceptional savoir-faire through strong territorial roots, respecting both people and nature, which are the sources of its extraordinary materials. The maison's creativity is fueled by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.

1. Convey the values of Hermès to customers, embodying ease and generosity at all times.
2. Deliver exceptional customer service and create a pleasant shopping environment tailored to each client's culture and personality.
3. Execute high-quality sales activities across all métiers, maintaining the product quality and service excellence Hermès is known for.
4. Build and nurture strong relationships with both potential and existing clients.
5. Identify and address customer inquiries and concerns.

1. Experience in luxury retail or a high-end service environment with customer interaction.
2. A natural passion for people and service excellence.
3. High adaptability and empathy towards diverse cultures.
4. Strong team player with the ability to achieve shared goals.
5. Fluent in German and English, with an additional language being advantageous.

1. Exceptional customer service skills.
2. Strong interpersonal and communication abilities.
3. Ability to build and maintain client relationships.
4. Cultural sensitivity and adaptability.
5. Team collaboration.

Experience in luxury retail or a high-end service environment is required.

A monthly gross salary starting at 2,303 EUR for 38.5 hours per week, with potential for higher compensation based on qualifications and experience.

Join a dynamic team with grand visions and high standards, discover a growing house with a familial foundation and responsible values, and build a tailored career path with national and international development opportunities and long-term prospects. Enjoy 30 days of annual leave.

Hermès is characterized by its commitment to quality, tradition, and innovation, fostering a culture of creativity and respect for both clients and employees. The company values passion, service excellence, and a deep respect for its clientele and workforce, creating an environment where employees can thrive and contribute to the maison's enduring legacy.