Hermès Sales Assistant

Berlin • Germany

Wednesday, February 19, 2025

Hermès, a prestigious French maison established in 1837, is renowned for its commitment to exceptional craftsmanship, tradition, and innovation. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally. The brand is celebrated for its entrepreneurial spirit and dedication to fostering autonomy and responsibility among its employees. Hermès Germany, with its flagship store in Munich and eight additional boutiques across major German cities, exemplifies the brand's dedication to quality and service.

1. Convey the values of Hermès to customers, ensuring an atmosphere of ease and generosity.
2. Provide exceptional customer service and a pleasant shopping environment tailored to each client's culture and personality.
3. Execute high-quality sales activities across all product categories, maintaining the brand's standards of excellence.
4. Build and maintain strong relationships with both potential and existing clients.
5. Identify and address customer inquiries and concerns.

1. Several years of experience in luxury retail or a high-end service environment.

1. Natural passion for people and service.
2. High adaptability and cultural sensitivity.
3. Strong team collaboration skills.
4. Fluent in German and English, with proficiency in an additional language preferred.

Several years of experience in luxury retail or a high-end service environment is required.

13 monthly salaries.

Comprehensive benefits including 30 days of annual leave, a very attractive company pension plan, an Egym pass, a Spendit card, access to corporate benefits, and paid parental leave options.

Hermès fosters a culture of creativity, respect, and high standards, offering employees the opportunity to join a dynamic team with a familial foundation and responsible values. The company supports career development with international opportunities and long-term perspectives.