Hermès Sales and Service Associate

Nashville • USA

Saturday, February 15, 2025

Hermès, a distinguished French house established in 1837, is renowned for its craftsmanship and high-quality creations. As a family-owned and independent enterprise, Hermès employs nearly 20,000 individuals globally. The brand is committed to fostering a spirit of entrepreneurship and maintaining high standards, promoting freedom and autonomy through responsible management. Hermès is dedicated to preserving exceptional savoir-faire with a strong territorial presence, respecting both people and nature. The creativity of the house is nourished by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.

1. Provide exceptional customer service and support to clients in a retail environment.
2. Assist in the sales process by offering product knowledge and recommendations.
3. Maintain store presentation and ensure merchandise is displayed according to brand standards.
4. Handle customer inquiries and resolve any issues to ensure customer satisfaction.
5. Participate in inventory management and stock replenishment activities.

1. Previous experience in a luxury retail environment is preferred.
2. Strong interpersonal and communication skills.
3. Ability to work collaboratively in a team-oriented environment.
4. Proficiency in handling sales transactions and using point-of-sale systems.

1. Customer service excellence
2. Sales acumen
3. Product knowledge
4. Communication skills
5. Team collaboration

Prior experience in luxury retail or customer service is advantageous.

Hermès offers a comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Hermès of Paris is committed to fostering a diverse and inclusive workplace where individuality and equality are valued. The company supports personal and professional growth, encouraging employees to thrive and express their authentic selves. Hermès actively engages with community and non-profit partners to advance its values of diversity, inclusion, and family.