Hermès Sales and Service Assistant

Topanga • USA

Monday, May 19, 2025

This esteemed brand operates under a globally recognized luxury conglomerate, renowned for its commitment to excellence, innovation, and sustainability. As a leader in the luxury fashion industry, the brand offers a dynamic and inclusive workplace where creativity and collaboration are at the forefront.

1. Assist customers with product selection and inquiries to ensure an exceptional shopping experience.
2. Maintain a high level of product knowledge to effectively communicate features and benefits to customers.
3. Support the sales team in achieving daily and monthly sales targets.
4. Ensure the store is well-stocked and visually appealing by organizing merchandise and maintaining displays.
5. Process transactions accurately and efficiently using the point-of-sale system.
6. Handle customer complaints and returns with professionalism and courtesy.
7. Participate in inventory management and stock replenishment activities.

1. Previous experience in retail or customer service is preferred.
2. Strong communication and interpersonal skills.
3. Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
4. Proficiency in using point-of-sale systems and other retail software applications.

1. Customer service excellence
2. Sales acumen
3. Product knowledge
4. Communication skills
5. Problem-solving abilities
6. Attention to detail

A minimum of 1-2 years of experience in a retail or customer service role is preferred.

High school diploma or equivalent.

Employees enjoy a comprehensive benefits package, including health insurance, employee discounts, and opportunities for career advancement within the brand and its parent company.

The company fosters a culture of diversity and inclusion, encouraging employees to bring their unique perspectives to the workplace. It values innovation, teamwork, and a commitment to sustainability, creating an environment where employees can thrive and contribute to the brand's legacy of excellence.