Hermès Sales and Service Assistant

Aventura • USA

Friday, February 7, 2025

Hermès, a distinguished French maison since 1837, is renowned for its creation, craftsmanship, and trade of high-quality objects. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally. The brand is driven by an enduring entrepreneurial spirit and a steadfast commitment to excellence, fostering freedom and autonomy through responsible management. Hermès is dedicated to preserving exceptional craftsmanship, deeply rooted in respect for both people and nature, which serves as the source of its extraordinary materials. The maison's creativity is fueled by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.

1. Provide exceptional customer service and support to clients.
2. Assist in the sales process, ensuring a seamless and personalized experience.
3. Maintain product knowledge to effectively communicate features and benefits to clients.
4. Support inventory management and ensure the presentation of merchandise aligns with brand standards.
5. Collaborate with team members to achieve sales targets and enhance customer satisfaction.

1. Proven ability to deliver outstanding customer service.
2. Strong communication and interpersonal skills.
3. Detail-oriented with a focus on maintaining brand standards.

1. Customer service excellence
2. Effective communication
3. Team collaboration
4. Product knowledge
5. Attention to detail

Previous experience in luxury retail or a similar customer-focused environment is preferred.

Hermès offers a comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for professional development.

Hermès of Paris is committed to fostering a diverse and inclusive workplace where individuality is celebrated. The maison values equality, fairness, and the personal and professional success of its team members. Hermès actively supports diversity, inclusion, and family values both within its walls and in the broader community.