Hermès Sales and Service Assistant

Princeton • USA

Monday, May 19, 2025

As a leader in the luxury fashion industry, this prestigious brand is renowned for its commitment to excellence and innovation. As part of a global conglomerate that sets the standard for luxury, the company offers a dynamic and inclusive work environment where creativity and passion are highly valued.

1. Assist customers in a professional and courteous manner, ensuring a high level of customer satisfaction.
2. Support the sales team in achieving sales targets and store goals.
3. Maintain a clean and organized sales floor, ensuring products are displayed according to company standards.
4. Handle customer inquiries and resolve any issues promptly and efficiently.
5. Process transactions accurately and efficiently, adhering to company policies and procedures.

1. Previous experience in a retail or customer service role, preferably within the luxury sector.
2. Strong interpersonal and communication skills.
3. Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

1. Customer service excellence
2. Sales support
3. Communication
4. Problem-solving
5. Attention to detail

A minimum of 1-2 years of experience in a retail or customer service environment, preferably within the luxury fashion industry.

High school diploma or equivalent.

The position offers a comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

The company fosters a culture of innovation and excellence, encouraging employees to express their creativity and passion for luxury fashion. The work environment is collaborative and supportive, with a strong emphasis on professional growth and development.