Hermès Sales and Service Assistant

Houston • USA

Monday, May 19, 2025

As a distinguished entity within the luxury fashion industry, this brand is part of a globally renowned conglomerate celebrated for its commitment to excellence, innovation, and craftsmanship. The brand prides itself on its rich heritage and its ability to consistently deliver exceptional products and experiences to its discerning clientele. Employees are valued for their unique talents and contributions to the brand's ongoing success.

1. Assist customers with product selection and provide personalized service to enhance their shopping experience.
2. Maintain a thorough knowledge of the brand's product offerings and current fashion trends.
3. Support the sales team in achieving store sales targets and KPIs.
4. Ensure the store is well-organized, clean, and visually appealing at all times.
5. Handle customer inquiries and resolve any issues or complaints in a professional manner.
6. Participate in inventory management, including stock replenishment and product displays.

1. Previous experience in a retail or customer service role, preferably within the luxury sector.
2. Strong understanding of luxury fashion and current trends.
3. Excellent communication and interpersonal skills.
4. Ability to work in a fast-paced, dynamic environment.

1. Customer service excellence
2. Sales acumen
3. Product knowledge
4. Problem-solving
5. Team collaboration

A minimum of 1-2 years of experience in a retail or customer service environment, with a preference for luxury fashion experience.

High school diploma or equivalent required.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for career advancement.

The company fosters a culture of inclusivity, creativity, and excellence. Employees are encouraged to bring their authentic selves to work and contribute to a collaborative and dynamic environment where innovation thrives.