Hermès Sales Advisor Intern

Strasbourg • France

Wednesday, February 12, 2025

Hermès, a distinguished French maison founded in 1837, is renowned for its exceptional craftsmanship and high-quality creations. As a family-owned and independent enterprise, Hermès employs nearly 20,000 individuals worldwide. The company fosters a culture of entrepreneurship and responsibility, emphasizing the autonomy and freedom of its employees. With a strong commitment to preserving artisanal skills and sustainable practices, Hermès operates across fifteen métiers, showcasing its creativity in over 300 stores globally.

1. Propose and sell products across various departments.
2. Collaborate with the store team to enhance sales performance.
3. Identify customer opportunities and maintain proactive engagement.
4. Ensure customer satisfaction by providing memorable and surprising experiences in collaboration with the external relations manager.
5. Resolve customer inquiries promptly to avoid any uncertainty.
6. Represent and convey the values of Hermès to clients and new employees.
7. Recruit and retain a diverse clientele, both national and international.
8. Develop and manage a personal client database autonomously.
9. Highlight the craftsmanship of Hermès artisans.
10. Exemplify humility and professionalism.
11. Utilize digital tools and modern communication methods effectively.
12. Demonstrate proficiency in English, both written and spoken.

1. Strong sales acumen
2. Team collaboration
3. Customer service excellence
4. Brand representation
5. Client relationship management
6. Digital literacy
7. English proficiency

Previous experience in retail or customer service is advantageous but not mandatory.

Opportunity to work with a prestigious luxury brand and gain valuable retail experience.

Hermès is committed to ethical practices, diversity, and inclusion, fostering a welcoming and collaborative environment. The company values the transmission of its rich heritage and encourages innovation and modernity within its teams.