Hermès Sales Associate

Bordeaux • France

Friday, January 10, 2025

Hermès, a distinguished French maison established in 1837, is renowned for its craftsmanship, artistry, and high-quality creations. As a family-owned and independent enterprise, Hermès employs nearly 20,000 individuals globally. The company is driven by a spirit of entrepreneurship and a commitment to excellence, fostering freedom and autonomy through responsible management. Hermès is dedicated to preserving exceptional savoir-faire, with a strong territorial presence that respects both people and nature, sourcing extraordinary materials. The maison's creativity is fueled by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.

1. Propose and sell items across various departments, contributing to the store's sales growth.
2. Collaborate with the entire store team to enhance customer experience and sales.
3. Ensure customer satisfaction by providing a memorable and surprising shopping experience.
4. Represent and convey the values of Hermès to clients and new team members.
5. Recruit and retain a diverse clientele, both national and international.
6. Maintain and update a personal client database.
7. Participate in inventory management, merchandising changes, and stock organization.

1. Proven passion for customer service and a results-driven mindset.
2. Dynamic and bold personality with experience in a broad sales environment.
3. Exemplary conduct and humility.
4. Proficiency in digital tools and modern communication methods.
5. Fluency in English, both written and spoken.

1. Strong customer service orientation.
2. Excellent communication and interpersonal skills.
3. Ability to work collaboratively in a team environment.
4. Proficiency in digital tools and communication.
5. Fluency in English.

Previous experience in a customer service or sales role, preferably in a luxury retail environment.

Hermès offers a supportive and dynamic work environment, opportunities for professional development, and the chance to work with a globally recognized luxury brand.

Hermès fosters a culture of excellence, authenticity, and innovation, blending traditional craftsmanship with modernity. The company values the autonomy and creativity of its employees, encouraging a collaborative and entrepreneurial spirit.