Hermès Sales Advisor

Sèvres • France

Tuesday, February 11, 2025

Hermès, a distinguished French maison since 1837, is renowned for its craftsmanship and high-quality creations. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally. The company fosters a culture of entrepreneurship and responsibility, valuing freedom and autonomy within its workforce. Hermès is committed to preserving exceptional savoir-faire, maintaining strong territorial roots, and respecting both people and nature, which are the sources of its extraordinary materials. The brand's creativity is fueled by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.

1. Provide exceptional customer service and maintain the brand's high standards of excellence.
2. Assist customers in selecting and purchasing Hermès products across various categories, including leather goods, fashion, beauty, home, watches, and jewelry.
3. Maintain an in-depth knowledge of Hermès products and craftsmanship to effectively communicate the brand's values to clients.
4. Ensure the store's visual merchandising aligns with Hermès' aesthetic and guidelines.
5. Contribute to achieving sales targets and store performance goals.

1. Previous experience in luxury retail or a similar customer-facing role.
2. Strong understanding of the Hermès brand and its values.

1. Excellent communication and interpersonal skills.
2. Ability to engage with clients and build lasting relationships.
3. Proficiency in French and English.

A minimum of 2 years in luxury retail or a related field is preferred.

Hermès offers a dynamic and supportive work environment, opportunities for professional growth, and the chance to be part of a prestigious global brand.

Hermès is characterized by its commitment to craftsmanship, excellence, and authenticity, while embracing modernity and innovation. The company values responsible management and encourages autonomy and creativity among its employees.