Hermès Market Administrator

Le Vaudreuil • France

Tuesday, December 17, 2024

Hermès, a distinguished French maison since 1837, is renowned for its creation, craftsmanship, and commerce of high-quality objects. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally. Driven by a continuous entrepreneurial spirit and unwavering standards, Hermès fosters individual freedom and autonomy through responsible management. The company is dedicated to preserving exceptional craftsmanship through strong territorial roots, respecting both people and nature, which are sources of extraordinary materials. With fifteen artisanal métiers, Hermès' creativity flourishes, and its collections are showcased in over 300 stores worldwide.

1. Serve as the primary internal and external contact for portfolio management within the assigned sector.
2. Integrate and create client orders using the transactional tool (M3), handling various order types such as new launches, periodic restocks, and complimentary items.
3. Ensure accuracy and reliability of product information, stock availability, and client details.
4. Adhere to the established schedule for client preparation, transportation, and delivery to meet deadline commitments.
5. Ensure compliance with administrative and legal delivery conditions, including proper documentation and negotiated incoterms.
6. Monitor and execute accurate billing according to confirmed schedules.
7. Resolve client disputes related to transport, preparation, pricing, returns, and credits within a maximum of two months.

1. Higher education in commercial management, ideally in Supply Chain and International Commerce.
2. Entry-level candidates with operational internships or initial experience.

1. Proficiency in ERP systems, experience with M3 or SAP is advantageous.
2. Data management skills in Excel, including sorting, pivot tables, and VLOOKUP.
3. Fluent business English, particularly for export roles.
4. Strong written communication skills in French.

Entry-level with operational internships or initial experience in a related field.

Higher education in commercial management, ideally in Supply Chain and International Commerce.

The role offers opportunities for professional growth within a prestigious global brand.

Hermès cultivates a culture of entrepreneurship, responsibility, and respect for craftsmanship and nature. The company values autonomy and creativity, fostering a supportive environment for its employees.