Hermès Client Experience Project Assistant

La Péniche • France

Thursday, December 12, 2024

Hermès International, a distinguished French maison established in 1837, is renowned for its craftsmanship and high-quality creations. As a family-owned and independent enterprise, Hermès employs nearly 20,000 individuals globally, fostering a culture of entrepreneurship and autonomy through responsible management. The brand is committed to preserving exceptional savoir-faire and sustainability, with its artisanal métiers inspiring creativity across over 300 stores worldwide.

1. Assist in the development and implementation of retail tools to enhance client experience.
2. Collaborate with cross-functional teams to align project objectives with business goals.
3. Support the analysis of client feedback to inform strategic improvements.
4. Participate in the creation of reports and presentations for stakeholder review.
5. Contribute to the optimization of retail operations through innovative solutions.

1. Currently pursuing a degree in Business, Marketing, or a related field.
2. Strong analytical and problem-solving skills.
3. Excellent communication and interpersonal abilities.

1. Proficiency in Microsoft Office Suite.
2. Familiarity with retail operations and client experience strategies.
3. Ability to work collaboratively in a team environment.

Previous internship experience in retail or customer service is advantageous.

Currently pursuing a degree in Business, Marketing, or a related field.

Opportunity to gain hands-on experience in a prestigious luxury brand.

Hermès International is characterized by a culture that values creativity, autonomy, and a commitment to excellence. The company promotes a respectful and inclusive environment, encouraging the personal and professional growth of its employees.