Hermès Retail Planning Manager

Seoul • South Korea

Monday, February 24, 2025

Hermès, a prestigious French maison established in 1837, is renowned for its creation, craftsmanship, and distribution of high-quality goods. As a family-owned and independent enterprise, Hermès employs nearly 20,000 individuals globally. The company is driven by a continuous entrepreneurial spirit and a commitment to excellence, fostering freedom and autonomy through responsible management. Hermès is dedicated to the transmission of exceptional savoir-faire, deeply rooted in respect for people and nature, which is the source of its extraordinary materials. The brand's creativity is nourished by fifteen artisanal métiers, with collections available in over 300 stores worldwide.

1. Analyze market trends, internal and external environments, and consumer insights to identify innovation and opportunities.
2. Plan long-term, mid-term, and short-term strategies for sustainable development.
3. Collaborate closely with area managers in the store strategy establishment process.
4. Prioritize objectives for each store.
5. Coordinate with other office departments to achieve store objectives.
6. Develop and implement retail excellence initiatives to enhance operational standards.
7. Communicate KPIs, standards, and best practices for consistency across stores.
8. Collaborate with area managers to enhance retail staff capabilities.
9. Work with cross-functional teams to execute integrated retail strategies.
10. Establish strong stakeholder relationships to promote a culture of continuous improvement.
11. Monitor the implementation of KPIs and sales incentives to motivate store staff.
12. Prepare reports to assess whether objectives are being achieved.

1. Minimum 10 years of experience in retail excellence, retail management, or a relevant field within the luxury industry or consulting.
2. Extensive knowledge of luxury retail industry trends and best practices.
3. Experience in building strategies for retail excellence, store positioning, and business development is preferred.

1. Strong analytical and strategic thinking skills, with the ability to translate insights into actionable plans.
2. Excellent communication and presentation skills, with the ability to influence and collaborate at all organizational levels.
3. Understanding of the competitor market in the dedicated region.
4. Proficiency in spoken and written English.
5. Excellence in computer skills, particularly MS Office.

A minimum of 10 years in retail excellence, retail management, or a relevant field within the luxury industry or consulting.

Competitive benefits package including health insurance, employee discounts, and opportunities for professional development.

Hermès fosters a culture of creativity, innovation, and excellence, deeply rooted in its artisanal heritage and commitment to sustainability. The company values the autonomy and entrepreneurial spirit of its employees, encouraging a collaborative and inclusive work environment.