Hermès Retail Operations Manager

Istanbul • Turkey

Monday, May 19, 2025

Hermès, a quintessentially French luxury brand, is renowned for its exquisite craftsmanship and timeless elegance. As part of the esteemed Hermès Group, the company is committed to maintaining its heritage while fostering innovation. Hermès offers a dynamic and inspiring work environment where creativity and excellence are at the forefront.

1. Oversee daily retail operations to ensure efficiency and effectiveness.
2. Implement and monitor operational policies and procedures.
3. Coordinate with cross-functional teams to enhance customer experience.
4. Manage inventory levels and optimize stock management.
5. Analyze sales data to inform strategic decisions.
6. Ensure compliance with company standards and regulations.
7. Lead and develop a team of retail staff to achieve performance goals.

1. Bachelor's degree in Business Administration, Retail Management, or a related field.
2. Proven experience in retail operations management, preferably within the luxury sector.
3. Strong understanding of retail management software and tools.

1. Excellent leadership and team management skills.
2. Strong analytical and problem-solving abilities.
3. Exceptional communication and interpersonal skills.
4. Proficiency in retail management systems and Microsoft Office Suite.

A minimum of 5 years of experience in retail operations management, with a focus on luxury brands.

Bachelor's degree in Business Administration, Retail Management, or a related field.

Competitive benefits package including health insurance, retirement plans, and employee discounts.

Hermès fosters a culture of excellence, creativity, and collaboration. Employees are encouraged to innovate and contribute to the brand's legacy of luxury and quality. The work environment is both challenging and rewarding, with opportunities for professional growth and development.