Hermès Retail Operations and Aftersales Intern

Hong Kong • China

Tuesday, February 11, 2025

Hermès, a distinguished French maison established in 1837, is renowned for its creation, craftsmanship, and commerce of high-quality objects. As a family-owned and independent enterprise, Hermès employs nearly 20,000 individuals globally. The company is driven by a continuous entrepreneurial spirit and unwavering standards, fostering freedom and autonomy through responsible management. Hermès is committed to preserving exceptional savoir-faire through strong territorial roots, respecting both people and nature, which are sources of extraordinary materials. The maison's creativity is nourished by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide. Hermès Asia Pacific Limited, a subsidiary of Hermès International, manages operations in Hong Kong and Macau, including a flagship store in Hong Kong.

1. Assist in the coordination of retail operations and aftersales activities.
2. Support the implementation of operational strategies to enhance customer experience.
3. Contribute to inventory management and stock control processes.
4. Participate in the analysis of sales data and preparation of reports.
5. Assist in the development and execution of aftersales service initiatives.

1. Currently pursuing a degree in Business Administration, Retail Management, or a related field.
2. Strong interest in luxury retail and operations.

1. Excellent organizational and multitasking abilities.
2. Strong analytical skills and attention to detail.
3. Proficiency in Microsoft Office Suite, particularly Excel.
4. Effective communication and interpersonal skills.

No prior experience required, but previous internships in retail or operations are advantageous.

Currently pursuing a degree in Business Administration, Retail Management, or a related field.

Opportunity to gain hands-on experience in a prestigious luxury brand.

Hermès is an international house that values a human-centric approach, fostering a work environment that harmonizes with the natural surroundings. The company is dedicated to diversity, inclusion, and the well-being of its employees, ensuring that everyone finds fulfillment through the opportunities provided. Hermès is committed to social responsibility and sustainable practices, integrating locally while promoting collective success.