Hermès Receptionist

Paris • France

Tuesday, March 11, 2025

Hermès, a distinguished French maison since 1837, is renowned for its craftsmanship, creativity, and dedication to quality. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally. The brand is part of a larger conglomerate that emphasizes entrepreneurial spirit and responsible management, fostering autonomy and freedom among its workforce. Hermès is committed to preserving exceptional savoir-faire and maintaining strong territorial roots, respecting both people and nature, which are the sources of its exquisite materials. The maison's creativity is fueled by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.

1. Manage requests for availability and assess feasibility for internal events and training sessions.
2. Coordinate booking schedules and communicate with internal and external teams, including service providers.
3. Update shared Excel files with event-related information.
4. Liaise closely with catering providers, handling quotes and follow-ups.
5. Assist with finalizing event setups, such as seating arrangements.
6. Coordinate with security teams for event schedules and visitor lists.
7. Prepare event signage and ensure readiness for the following day.
8. Collaborate with the Finance team for purchase orders and billing processes.
9. Ensure visitor well-being throughout events, addressing any requests such as transportation.
10. Facilitate the daily setup and organization for the next day's events.
11. Welcome international buyers and visitors during showroom and preview events.
12. Distribute badges, stickers, and meal vouchers according to access lists.
13. Manage access lists and cloakroom services.
14. Coordinate transportation and dining reservations.
15. Oversee meeting room bookings and bus coordination.
16. Address any unforeseen issues during events.
17. Participate in buyer evening events as needed.
18. Support showroom activities and event organization during downtime.

1. Autonomous with a strong sense of initiative and responsibility.
2. Personable with excellent interpersonal and adaptability skills.
3. Team-oriented with a collaborative approach to information sharing.
4. Meticulous and detail-oriented.
5. Flexible, versatile, and proactive.
6. Patient and diplomatic.
7. Strong relational skills: courtesy, friendliness, stress resistance, and responsiveness.
8. Excellent presentation skills.
9. Fluent in English; proficiency in a third language is advantageous.

1. Proficiency in Microsoft Office Suite.
2. Exceptional verbal communication skills.
3. Strong organizational and multitasking abilities.

Previous experience in a similar role within the luxury fashion or hospitality industry is preferred.

Bachelor's degree in Hospitality, Business Administration, or a related field is preferred.

Competitive benefits package including health insurance, employee discounts, and professional development opportunities.

Hermès fosters a culture of creativity, autonomy, and excellence. The company values responsible management and encourages a spirit of entrepreneurship, ensuring a supportive and dynamic work environment. Employees are part of a legacy that respects tradition while embracing innovation.