Hermès Reception and Hospitality Manager

Paris • France

Monday, May 19, 2025

The employer is a prestigious luxury fashion brand renowned for its commitment to excellence and innovation. As part of a global conglomerate, it offers unparalleled opportunities for career growth and development within the luxury sector.

1. Oversee the reception and hospitality operations within the store.
2. Ensure exceptional customer service standards are maintained.
3. Coordinate with various departments to enhance the customer experience.
4. Manage and train the reception team to uphold brand values.
5. Implement and monitor hospitality protocols and procedures.

1. Proven experience in a managerial role within the luxury retail or hospitality industry.
2. Strong leadership and team management skills.
3. Excellent communication and interpersonal abilities.
4. Proficiency in customer service management.

1. Leadership
2. Customer Service
3. Team Management
4. Communication
5. Problem Solving

A minimum of 3-5 years in a managerial position within luxury retail or hospitality.

Bachelor's degree in Hospitality Management, Business Administration, or a related field.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

The company fosters a dynamic and inclusive workplace culture that values creativity, collaboration, and excellence. Employees are encouraged to innovate and contribute to the brand's legacy of luxury and sophistication.