Hermès Quality Assurance Intern

Pantin • France

Monday, December 30, 2024

Hermès, a prestigious French maison established in 1837, is renowned for its craftsmanship, quality, and innovation in luxury goods. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally. The brand is committed to fostering an entrepreneurial spirit and autonomy among its employees through responsible management. Hermès is dedicated to preserving exceptional craftsmanship and maintaining a strong territorial presence, respecting both people and nature in sourcing exceptional materials. Its creative collections are showcased in over 300 stores worldwide, supported by fifteen artisanal métiers.

1. Manage material validation tests on finished products, ensuring clarity of requests and precision of objectives.
2. Coordinate and align various stakeholders to achieve validation goals.
3. Oversee product manufacturing, coordinate execution, and drive decision-making processes.
4. Facilitate robust and responsive wear tests conducted by the Quality Materials team.
5. Support the Continuous Improvement Project Manager in coordinating quality alerts for effective collaboration.
6. Ensure precise characterization of defects, scope, and potential impact.
7. Participate in site visits to maintain coordination with manufacturing locations.
8. Provide precise and meaningful communication regarding actions taken.
9. Handle IT processing of alerts and data analysis.
10. Contribute to the preparation of legal documentation in case of supplier disputes.
11. Assist in implementing Lean Quality approaches to enhance service agility.
12. Improve process flows for user-friendly adoption and efficiency.
13. Develop tools to make information accessible and promote autonomy among stakeholders.

1. Currently pursuing a Master's degree (Bac +5) in Leather, Chemistry, Materials, or Engineering.
2. Previous experience in quality management and project management.

1. Ability to unify a team and instill purpose and momentum in collaboration.
2. Excellent written and verbal communication skills.
3. High standards and the ability to challenge assumptions.
4. Strong organizational skills with the ability to prioritize and manage multiple projects simultaneously.
5. Adaptability and flexibility in handling unforeseen circumstances.
6. Curiosity and eagerness to learn.
7. Proficiency in Microsoft Office Suite, particularly Excel; knowledge of SAP/M3 and Power BI is advantageous.

Previous experience in quality management and project management is required.

Currently pursuing a Master's degree (Bac +5) in Leather, Chemistry, Materials, or Engineering.

Hermès is committed to ethics, diversity, and inclusion, offering a supportive and inclusive work environment.

Hermès fosters a culture of freedom and autonomy, encouraging a spirit of entrepreneurship and continuous improvement. The company values responsible management and is dedicated to ethical practices, diversity, and inclusion, making it a dynamic and supportive workplace.