Hermès

Quality Manager

Hermès is a French, family-owned, and independent company established in 1837, employing nearly 20,000 people worldwide. Known for creating, crafting, and selling high-quality objects, Hermès is driven by a continuous entrepreneurial spirit and a constant demand for excellence. The company values freedom and autonomy through responsible management and is committed to passing on exceptional craftsmanship while respecting people and nature. Hermès operates in over 300 stores globally, with fifteen artisanal trades fueling the creativity of the house.

1. Propose and manage supplier performance objectives.
2. Implement and analyze quality indicators.
3. Ensure the implementation and effectiveness of quality action plans with tanners.
4. Ensure tanners comply with documentation systems and control tools.
5. Manage alignment on articles and quality criteria.
6. Oversee skin reception control to optimize material use.
7. Manage safety and risk management related to changes with tanners.
8. Act as the main contact with tanners in collaboration with Purchasing and the business.
9. Report quality alerts and review skin alignment regularly.
10. Update quality indicators and reporting with the Glove department.
11. Follow development projects for new models each collection.
12. Validate risk analyses for new models.
13. Validate pre-series launches with the Glove department.
14. Analyze non-conformities from suppliers excluding leather.
15. Analyze pairs rejected during final quality control and manufacturing.
16. Lead corrective and improvement action plans.
17. Facilitate skill alignment and finished product control.

1. Ability to receive and classify leather materials with a strong sensitivity and knowledge of leather.
2. Mastery of problem-solving methodologies.
3. Teamwork oriented, dynamic, and agile.
4. Ability to lead change.
5. Ability to independently manage activities with the client business.
6. Excellent written and verbal communication skills.
7. Strong interpersonal skills to work with various departments.
8. Ability to participate in reporting sessions with HMS and Glove department management.
9. Regular travel to suppliers for alignment, meetings, and training in the Paris region.

1. Professional proficiency in English.

Experience in a tannery within a technical-industrial environment is a plus. Experience as a cutter is desired.

The position is located at the Ganterie Maroquinerie Saint Junien, reflecting a commitment to craftsmanship and quality in a collaborative and dynamic environment.