Hermès Quality Engineering Intern

Pantin • France

Thursday, January 2, 2025

Hermès, a distinguished French maison since 1837, is renowned for its craftsmanship and high-quality products. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally. Driven by a continuous entrepreneurial spirit and unwavering standards, the company fosters autonomy and freedom through responsible management. Hermès is committed to preserving exceptional craftsmanship, deeply rooted in respect for people and nature, which provides the source of its exquisite materials. The brand's creativity is fueled by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.

1. Contribute to the enhancement of quality documentation by updating the quality criteria reference and drafting control ranges.
2. Ensure compliance with the Maison's quality standards through pre-series control participation and report drafting.
3. Dispatch non-conformity reports to suppliers and manage second-choice requests and derogations.
4. Conduct comparative analysis of supplier and Deret quality controls, alerting the quality manager of major deviations.
5. Assist in organizing quality expectation alignment sessions.
6. Support the follow-up of usage tests and quality feedback by creating and maintaining tracking tables.
7. Organize and monitor internal and international market usage tests, collecting and analyzing user questionnaires.
8. Update Quality RetEx documents and the 'problem resolution' after-sales service tracking table.
9. Participate in the enhancement of quality indicators, monitor monthly KPIs, and maintain the quality dashboard.
10. Engage in monthly and annual Quality reviews.

1. Master's student in engineering with an interest in quality management.
2. Autonomous and organized, capable of managing multiple projects and daily priorities.
3. Resourceful, dynamic, with strong interpersonal skills.
4. Demonstrates rigor, reliability, proactivity, and a service-oriented mindset.
5. Proficient in using computer tools.

1. Project management
2. Analytical skills
3. Attention to detail
4. Communication skills
5. Proficiency in Microsoft Office Suite

No prior professional experience required, but relevant academic projects or internships in quality management are advantageous.

Master's degree in Engineering (in progress)

Opportunity to work with a prestigious luxury brand, gaining hands-on experience in quality management within the fashion industry.

Hermès is committed to ethical practices, diversity, and inclusion, fostering a human-centric work environment. The company values creativity, craftsmanship, and the transmission of exceptional savoir-faire.