Hermès Quality Coordinator

Vivoin • France

Thursday, December 5, 2024

Hermès, a prestigious French house established in 1837, is renowned for its creation, craftsmanship, and commerce of high-quality objects. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally. The brand is driven by a continuous entrepreneurial spirit and unwavering standards, promoting individual freedom and autonomy through responsible management. Hermès is committed to the transmission of exceptional savoir-faire, deeply rooted in territorial respect for people and nature, which are sources of extraordinary materials. The brand's creativity is fueled by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.

1. Facilitate awareness and training of artisans regarding client requirements within the workshop.
2. Implement quality management tools, such as operating procedures and control sheets, within the designated area of the tannery.
3. Ensure the availability and currency of quality-related information and documentation at each workstation.
4. Monitor the compliance of skins with client specifications throughout the process, addressing non-conformities and implementing corrective actions.
5. Conduct field audits to ensure adherence to recipes, operating procedures, and best practices, proposing improvements where necessary.
6. Participate in problem-solving groups within the tannery, managing analyses, verifications, and corrective actions for the assigned sector.
7. Identify and update quality indicators for the workshop, disseminating them to the teams.

1. Degree in Quality/Industrial Performance
2. Equivalent to Bac +2 level education

1. Precision, Methodology, and Organizational skills
2. Ability to work autonomously while collaborating with various departments
3. Agility and adaptability
4. Strong interpersonal skills for effective team collaboration
5. Interest in production, technical aspects, and fieldwork
6. Proficiency in quality tools: statistics, measurement, problem-solving methods
7. Ability to align with production objectives
8. Pedagogical skills, with strong writing and communication abilities
9. Knowledge of the industry and materials, particularly downstream processes, is advantageous

Experience in quality management or industrial performance roles is preferred.

Equivalent to Bac +2 level education in Quality or Industrial Performance.

Opportunity to work within a renowned luxury brand with a focus on innovation and quality.

Hermès fosters a culture of participative innovation where individuals can make an impact, find meaning in their work, and contribute to a high level of quality and sustainability. The company values responsible management and the transmission of exceptional craftsmanship.