Hermès Quality Assurance Specialist

Pantin • France

Friday, February 7, 2025

Hermès, a distinguished French maison since 1837, stands as a paragon of craftsmanship, creativity, and independence. With a workforce of nearly 20,000 globally, Hermès is driven by a relentless entrepreneurial spirit and a commitment to excellence. The company fosters individual freedom and autonomy through responsible management, ensuring the transmission of exceptional savoir-faire. Hermès' collections, spanning fifteen artisanal métiers, are celebrated in over 300 stores worldwide, reflecting a deep respect for people and nature.

1. Initiate and update product/process risk analyses throughout the development phase.
2. Create control ranges and quality criteria benchmarks.
3. Conduct quality control of components and finished products for prototypes and pre-series in collaboration with Technical Development.
4. Visit partners to ensure alignment of criteria and control methods, providing on-site support.
5. Ensure alignment of quality criteria between internal and external stakeholders, initiating and leading R&R sessions.
6. Maintain and update quality documentation, including defect libraries and quality benchmarks.
7. Deploy best practices to reduce non-conformity rates and prevent crises.
8. Implement problem-solving tools, identify root causes, and define corrective and preventive action plans.
9. Lead production follow-up meetings with the Supply Chain.
10. Communicate real-time quality alerts and action plans.
11. Establish and maintain quality KPIs and reporting, alerting the Finished Product Quality Manager of deviations.
12. Contribute to improving supplier quality performance indicators.
13. Participate in cross-functional improvement projects, such as implementing new control tools.

1. Bachelor's degree in Engineering (general, mechanical, chemical, etc.)
2. Minimum of 2 years of experience in a similar role
3. Proficiency in problem-solving methodologies (8D, 5M/5P) and continuous improvement (PDCA)
4. Expertise in risk analysis (FMEA for products/processes) and measurement system analysis (R&R)
5. Project management knowledge
6. Fluency in English, proficiency in Italian is a plus

1. Excellent interpersonal and listening skills with the ability to interact in a dynamic environment
2. Curiosity and proactivity
3. Product sensitivity
4. Perseverance
5. Autonomy, rigor, and organizational skills
6. Analytical and synthesis capabilities

A minimum of two years in a similar quality assurance role within a luxury or high-end manufacturing environment is required.

Bachelor's degree in Engineering (general, mechanical, chemical, etc.)

The position offers a comprehensive benefits package, including opportunities for professional development and a dynamic work environment.

Hermès cultivates a culture of creativity, excellence, and respect for tradition. The company values the autonomy and growth of its employees, fostering an environment where innovation and craftsmanship thrive. Hermès is committed to sustainable practices and the preservation of artisanal skills, ensuring a harmonious balance between heritage and modernity.