Hermès Product Owner CRM

Paris • France

Monday, May 19, 2025

The employer is a prestigious entity within the luxury fashion industry, renowned for its commitment to innovation, craftsmanship, and excellence. As part of a global conglomerate, the brand benefits from extensive resources and a rich heritage, offering employees a dynamic and inspiring work environment.

1. Define and prioritize the CRM product backlog, ensuring alignment with business objectives.
2. Collaborate with cross-functional teams to gather and analyze requirements.
3. Oversee the development and implementation of CRM features and enhancements.
4. Monitor and report on CRM performance metrics, driving continuous improvement.
5. Facilitate communication between stakeholders to ensure successful project delivery.

1. Proven experience as a Product Owner or similar role in CRM systems.
2. Strong understanding of CRM software and technologies.
3. Excellent project management skills.

1. Proficiency in CRM platforms and tools.
2. Strong analytical and problem-solving abilities.
3. Effective communication and stakeholder management skills.
4. Ability to work collaboratively in a team environment.

Minimum of 3 years of experience in a Product Owner role, specifically within CRM systems.

Bachelor's degree in Business, Information Technology, or a related field.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

The company fosters a culture of creativity, collaboration, and continuous learning, encouraging employees to innovate and excel in their roles. It values diversity and inclusivity, creating a supportive and engaging workplace for all.