Hermès Operations Training Manager

New York • USA

Thursday, January 9, 2025

Hermès, a distinguished French maison since 1837, is renowned for its craftsmanship and high-quality products. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally. The company is driven by a spirit of entrepreneurship and a commitment to excellence, fostering freedom and autonomy through responsible management. Hermès is dedicated to preserving exceptional artisanal skills, with a strong territorial presence that respects both people and nature, sourcing exceptional materials. The brand's creativity is fueled by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.

1. Develop and implement comprehensive training programs for operations staff.
2. Ensure alignment of training initiatives with organizational goals and standards.
3. Evaluate and enhance training materials and methodologies.
4. Collaborate with cross-functional teams to identify training needs.
5. Monitor and assess the effectiveness of training programs.
6. Facilitate workshops and training sessions for various operational roles.
7. Maintain up-to-date knowledge of industry trends and best practices in training.

1. Bachelor's degree in Business, Education, or related field.
2. Proven experience in training and development, preferably in the luxury fashion industry.
3. Strong understanding of operational processes and procedures.

1. Exceptional communication and presentation skills.
2. Ability to design and deliver engaging training programs.
3. Strong analytical and problem-solving abilities.
4. Proficiency in learning management systems and training software.
5. Excellent organizational and project management skills.

Minimum of 5 years in a training and development role, with a focus on operations within the luxury sector.

Bachelor's degree in Business, Education, or related field.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Hermès of Paris fosters a culture of diversity, inclusion, and family. The company is committed to creating a diverse workforce of talented individuals with unique backgrounds and perspectives. Hermès values equality, individuality, and fairness, providing an environment where employees can thrive and express their authentic selves. The company actively supports its community and non-profit partners, reflecting its commitment to social responsibility.