Hermès Operations and Stock Management Intern

Lyon • France

Friday, March 21, 2025

Hermès, a distinguished French family-owned and independent house since 1837, is renowned for its creation, craftsmanship, and distribution of high-quality objects. With nearly 20,000 employees globally, Hermès is driven by a continuous entrepreneurial spirit and unwavering standards, fostering individual freedom and autonomy through responsible management. The company is committed to the transmission of exceptional savoir-faire, deeply rooted in respect for people and nature, which is the source of its exceptional materials. Hermès' creativity is nourished by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.

1. Manage the flow of goods, both physical and digital, ensuring compliance with all operations conducted on information systems.
2. Oversee return and transfer flows, including picking, provisioning, and labeling operations for repairs and transfers to other stores.
3. Take responsibility for rotating inventories by mobilizing sales teams.
4. Support the sales team during peak periods by facilitating product searches and performing runner and replenishment tasks, especially during the year-end period.
5. Conduct 'Store check' tasks in collaboration with department managers.
6. Actively participate in store team briefings.
7. Collaborate with the Flow and Stock Manager to develop and monitor key dashboards and KPIs related to flow and stock activities.
8. Communicate Flow and Stock performance to the entire management and sales team.
9. Raise awareness and provide training on the 5S BackOffice and FrontOffice processes.
10. Ensure responsibility for the allocation of storage locations and propose improvements in the development and organization of the storage tool.
11. Actively contribute to the evolution of current and future systems, addressing IT challenges.
12. Participate in operational hygiene projects, including monitoring customer reservations and available orders.
13. Collaborate with Transport and Logistics teams to define expected service levels and ensure compliance through quality service indicators.
14. Conduct regular 5S audits and propose improvement strategies.
15. Perform visual control and monitor stock quality levels.

1. Proficiency in computer tools such as Cegid, Excel, and Pivot Tables.

1. Excellent interpersonal skills with strong listening abilities, service orientation, and persuasive communication.
2. Analytical skills.
3. Team spirit.
4. Ability to implement management processes and methods.
5. Service and client-oriented mindset.

No specific experience required, but familiarity with retail operations is advantageous.

Gain hands-on experience in a prestigious luxury fashion house, working closely with various departments to enhance operational efficiency.

Hermès fosters a culture of creativity, autonomy, and respect, deeply valuing its employees' contributions and encouraging a spirit of entrepreneurship. The company is committed to sustainability and the preservation of artisanal skills, ensuring a harmonious balance between tradition and innovation.