Hermès Materials Quality Manager

Pantin • France

Wednesday, February 12, 2025

Hermès, a distinguished French maison established in 1837, is renowned for its craftsmanship, creativity, and commitment to quality. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals worldwide, fostering an entrepreneurial spirit and a culture of autonomy. The company is part of a larger conglomerate that emphasizes the preservation of artisanal skills and sustainable practices, with its collections available in over 300 stores globally.

1. Serve as the ambassador for materials within Hermès and with external partners.
2. Ensure the excellence of material quality by leveraging artisanal expertise and quality assurance in manufacturing.
3. Collaborate closely with the Expertise team to define appropriate testing protocols.
4. Support suppliers throughout the production lifecycle, ensuring they have necessary resources for compliance.
5. Define analysis frequency for tracking sheets based on tanner performance and maturity.
6. Collaborate with Incoming Quality to ensure uniformity in control criteria as per studio requirements.
7. Provide support to internal clients in case of quality issues.
8. Conduct risk analyses with partners during changes.
9. Make swift decisions regarding non-conformities detected at reception.
10. Address quality alerts promptly using the 8D format.
11. Define and monitor improvement plans with suppliers, addressing internal and client defects.
12. Deploy and share scorecards to track supplier performance.
13. Implement Quality Assurance processes with partners, including performance management, audits, and action plans.
14. Develop safety surveillance plans internally and with suppliers.
15. Ensure compliance with Hermès requirements by suppliers.
16. Support suppliers in adhering to new regulatory requirements.
17. Assist the industrialization service in validating articles during new developments or major changes.

1. Engineering degree with 6 years of experience in the technical-industrial sector.

1. Ability to develop problem-solving methodologies.
2. Team-oriented, dynamic, and adaptable.
3. Proficiency in driving change.
4. Excellent written and verbal communication skills.
5. Strong interpersonal skills for cross-departmental collaboration.
6. Sensitivity and knowledge of leather materials.

A minimum of 6 years in the technical-industrial sector, with a focus on quality management and material expertise.

Engineering degree.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Hermès promotes a culture of responsibility, creativity, and respect for craftsmanship. The company values its employees' autonomy and encourages continuous learning and development within a supportive environment.