Hermès Local Repair and After-Sales Assistant

Paris • France

Monday, May 19, 2025

This esteemed luxury brand, a prominent member of a globally recognized conglomerate, is renowned for its commitment to excellence and innovation in the fashion industry. As an employer, the brand offers a dynamic and inclusive environment that fosters professional growth and creativity.

1. Assist in coordinating local repair operations to ensure timely and efficient service.
2. Support the after-sales team in managing customer inquiries and service requests.
3. Maintain accurate records of repair and service activities.
4. Collaborate with cross-functional teams to enhance customer satisfaction.
5. Contribute to the development and implementation of after-sales strategies.

1. Enrollment in a relevant educational program, such as business administration or fashion management.
2. Strong organizational skills and attention to detail.
3. Ability to work collaboratively in a team-oriented environment.

1. Proficiency in Microsoft Office Suite, particularly Excel and Word.
2. Excellent communication skills, both written and verbal.
3. Problem-solving abilities and a proactive approach to tasks.
4. Customer service orientation with a focus on quality and efficiency.

No prior professional experience required, but any experience in customer service or administrative roles is advantageous.

Currently pursuing a degree or diploma in a related field.

Opportunities for professional development and career advancement within the luxury fashion industry.

The company prides itself on a culture of innovation, collaboration, and respect. Employees are encouraged to express their creativity and contribute to the brand's legacy of excellence.