Hermès

Knowledge Management Intern

Hermès is a French, family-owned, and independent company since 1837, employing nearly 20,000 people worldwide. Known for creating, crafting, and selling high-quality objects, Hermès is driven by a continuous entrepreneurial spirit and a constant demand for excellence. The company values freedom and autonomy through responsible management and is committed to passing on exceptional know-how while respecting people and nature. Hermès' creativity is fueled by fifteen artisanal trades, with collections available in over 300 stores globally.

1. Support the IT department in establishing a knowledge base using SharePoint.
2. Familiarize with SharePoint and existing documentation.
3. Verify the organization of documentation, including classification plans, metadata, document types, and glossaries.
4. Formalize usage rules and harmonize vocabulary and best practices.
5. Assist team members in migrating documents related to an ERP migration project.
6. Develop dashboards for monitoring the knowledge base usage and co-host progress meetings with IT managers.
7. Contribute to content creation for the IT site, including onboarding materials, service presentations, and templates.
8. Evaluate the implementation of SharePoint within the IT department to structure a service offering for deploying collaborative document-sharing spaces to other departments.

1. Education in information management, digital documentation, engineering, or business/management school, minimum BAC + 4 level.
2. Proficiency in Office 365 and collaborative tools, document management, and digital documentation.
3. Interest in IT tools, specifically SharePoint.
4. Understanding of corporate environments and IT organizations is appreciated.

1. Communication skills and ability to support change.
2. Interest in IT tools and user training.
3. Curiosity, autonomy, and adaptability.
4. Analytical and synthesis skills, rigor, organization, and writing ability.

No specific experience required, but an interest in IT tools and environments is essential.

Minimum BAC + 4 level in information management, digital documentation, engineering, or business/management.

The internship is based in Pierre Bénite, within the Holding Textile Hermès, a subsidiary of the Hermès Group. The company is committed to ethics, diversity, and inclusion.