Hermès Jewelry Retail Operations Assistant

Pantin • France

Friday, February 7, 2025

Hermès, a distinguished French maison since 1837, is renowned for its creation, craftsmanship, and distribution of high-quality objects. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally. The company is driven by a continuous entrepreneurial spirit and unwavering standards, fostering freedom and autonomy through responsible management. Hermès is committed to preserving exceptional savoir-faire, deeply rooted in territorial respect for people and nature, which is the source of its extraordinary materials. The creativity of the maison is nourished by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.

1. Manage Hermès Bijouterie Joaillerie logistics for relevant subsidiaries.
2. Oversee inventory of exceptional pieces.
3. Coordinate the receipt and dispatch of goods, including physical reception and tool verification.
4. Liaise with the logistics center for stock management organization.
5. Coordinate stock for commercial animation.
6. Contribute to and create sales support tools, including internal tools for subsidiary events, sales ritual support, and tutorials.
7. Participate in boutique sales ritual training.
8. Assist in deploying new projects to train retail teams and animate sales spaces, requiring a digital affinity.
9. Manage logistics of exceptional pieces for commercial animation.
10. Support project managers.
11. Monitor international training performance and analyze data.
12. Contribute to the Ambassador Community project.
13. Develop training content and co-create digital tools for sales teams.
14. Track and analyze product training.
15. Manage logistics of the training kit.

1. Proficiency in Microsoft Office Suite: Word, Excel, PowerPoint.

1. Strong organizational skills.
2. Excellent communication abilities.
3. Digital proficiency and affinity.
4. Analytical skills for data interpretation.

Previous experience in retail operations or logistics is advantageous.

Hermès is committed to ethical practices, diversity, and inclusion, offering a responsible and enriching work environment.

Hermès fosters a culture of creativity, autonomy, and responsible management, emphasizing ethical practices and inclusivity. The maison values the transmission of exceptional craftsmanship and respects both people and nature.