Hermès Information Systems Operations Manager

Pantin • France

Thursday, February 20, 2025

Hermès, a distinguished French maison established in 1837, is renowned for its creation, craftsmanship, and retail of high-quality goods. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally. The company is driven by a continuous entrepreneurial spirit and unwavering standards, fostering freedom and autonomy through responsible management. Hermès is dedicated to preserving exceptional craftsmanship and maintains a strong territorial presence, respecting both people and nature, which are sources of extraordinary materials. The brand's creativity is fueled by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.

1. Oversee the operations of the Information Systems department, ensuring alignment with business objectives.
2. Manage and optimize the performance of IT systems to support the company's operational needs.
3. Coordinate with cross-functional teams to implement technology solutions that enhance customer relations.
4. Ensure the security and integrity of data within the information systems.
5. Lead and mentor a team of IT professionals, fostering a culture of excellence and continuous improvement.

1. Bachelor's degree in Information Technology, Computer Science, or a related field.
2. Proven experience in managing IT operations within a luxury retail environment.
3. Strong understanding of information systems and customer relationship management.

1. Excellent leadership and team management skills.
2. Proficiency in IT systems and infrastructure management.
3. Strong analytical and problem-solving abilities.
4. Effective communication and interpersonal skills.

A minimum of 5 years of experience in IT operations management, preferably within the luxury fashion industry.

Bachelor's degree in Information Technology, Computer Science, or a related field.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Hermès is committed to fostering a culture of creativity, excellence, and respect. The company values the autonomy and freedom of its employees, encouraging innovation and responsible management practices. Hermès places a strong emphasis on sustainability and the preservation of traditional craftsmanship, creating a harmonious work environment that respects both people and nature.