Hermès Greeter/Host

San Francisco • USA

Tuesday, March 4, 2025

Hermès, a distinguished French maison since 1837, operates as a family-owned and independent entity, employing nearly 20,000 individuals globally. Renowned for its craftsmanship and entrepreneurial spirit, Hermès emphasizes the autonomy and freedom of its workforce through responsible management. The brand is committed to preserving exceptional savoir-faire, deeply rooted in respect for people and nature, and is celebrated for its artisanal métiers that fuel creativity across over 300 stores worldwide.

1. Welcome and greet clients as they enter the store, ensuring a warm and inviting atmosphere.
2. Provide information about store layout, products, and services to enhance the customer experience.
3. Assist with managing customer flow and maintaining order in the store.
4. Coordinate with sales associates to ensure seamless customer service.
5. Handle customer inquiries and resolve any issues promptly and efficiently.

1. Previous experience in a customer-facing role, preferably in luxury retail.
2. Strong interpersonal and communication skills.
3. Ability to work in a fast-paced environment while maintaining attention to detail.

1. Excellent communication and interpersonal skills.
2. Strong organizational abilities.
3. Proficiency in handling customer inquiries and resolving issues.

A minimum of 1-2 years of experience in a customer service or hospitality role, ideally within a luxury retail environment.

Hermès offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts.

Hermès of Paris fosters a culture of diversity, inclusion, and family values, creating an environment where individuality and equality are celebrated. The company is committed to supporting personal and professional growth, ensuring that team members can thrive authentically. Hermès actively promotes these values both internally and through community partnerships.