Hermès Floor Director

East Rutherford • USA

Wednesday, March 19, 2025

Hermès, a prestigious French maison established in 1837, is renowned for its exquisite craftsmanship and dedication to creating high-quality objects. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally, fostering a culture of entrepreneurship and autonomy. The brand is part of a larger conglomerate that emphasizes responsible management and the preservation of artisanal skills, with a strong commitment to sustainability and respect for both people and nature. Hermès' collections are celebrated worldwide, with a presence in over 300 stores.

1. Lead and supervise the selling team, ensuring exceptional client service and maintaining a consistent floor presence.
2. Manage Métier merchandising, addressing daily stock needs and ensuring visual standards are met.
3. Motivate and strategize with the team, focusing on key Métier areas and implementing measurable selling campaigns.
4. Communicate consistently with the Managing Director and store management, providing weekly business updates and conducting full analysis of business issues.
5. Coach staff to improve performance, conducting monthly productivity meetings and delivering annual performance appraisals.
6. Prepare for inventories and cycle counts, partnering with the Operations Director for reconciliation of discrepancies.
7. Represent store leadership in the absence of the Managing Director, ensuring productivity and policy adherence among support teams.
8. Oversee budget responsibilities, including P&L and adherence to payroll budget, while meeting sales and shrinkage goals.
9. Make decisions regarding client services, policy interpretation, hiring, promotions, buying, and merchandising efforts.

1. Minimum 3 years of store management experience or flagship assistant store manager experience.
2. Previous buying experience related to floor responsibility.
3. Experience managing multi-person teams.
4. Experience reporting to executive management and merchant levels.
5. Bachelor’s degree preferred.

1. Strong leadership and motivational skills.
2. Effective decision-making and problem-solving abilities.
3. Proficiency in presentations and store meetings.
4. Working knowledge of Excel, Lotus Notes, Microsoft Office, and PowerPoint.
5. Ability to manage stress and coach through conflict.
6. Critical and creative thinking skills.
7. Professional demeanor with the ability to interact with all levels of management and the public.
8. Knowledge of French language is helpful.

A minimum of three years in store management or flagship assistant store management, with experience in buying and team leadership.

Bachelor’s degree preferred.

The salary range for this position is $99,155.74 - $135,212.00 annually, determined based on the job, location, and individual experience.

Hermès offers a comprehensive benefits package, including opportunities for professional growth and development, and a supportive work environment that values diversity and inclusion.

Hermès fosters a culture of creativity, sustainability, and respect for tradition, emphasizing the importance of individual autonomy and responsible management. The company is committed to diversity, inclusion, and creating a supportive environment where employees can thrive and express their authentic selves.