Hermès Floor Director

Costa Mesa • USA

Monday, May 19, 2025

This prestigious luxury fashion house, renowned for its timeless elegance and innovative designs, is a part of a global conglomerate that leads the industry in high fashion and luxury goods. The brand is celebrated for its commitment to excellence, craftsmanship, and a rich heritage that continues to inspire and captivate a discerning clientele worldwide.

1. Oversee daily operations on the sales floor to ensure a seamless customer experience.
2. Lead and motivate a team of sales associates to achieve sales targets and deliver exceptional service.
3. Implement visual merchandising strategies to enhance product presentation and brand image.
4. Monitor inventory levels and coordinate with the stock team to ensure product availability.
5. Analyze sales data to identify trends and opportunities for growth.
6. Develop and maintain strong relationships with VIP clients and ensure their satisfaction.
7. Ensure compliance with company policies and procedures, including health and safety regulations.

1. Proven experience in a leadership role within the luxury retail sector.
2. Strong understanding of high-end fashion and luxury brand standards.
3. Demonstrated ability to drive sales and achieve targets.
4. Excellent organizational and multitasking skills.

1. Leadership and team management
2. Customer service excellence
3. Sales and target achievement
4. Visual merchandising
5. Inventory management
6. Data analysis
7. Relationship building

A minimum of 5 years of experience in luxury retail management is required.

Bachelor's degree in Business, Fashion, or a related field is preferred.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts on luxury products.

The company fosters a culture of innovation, creativity, and excellence, encouraging employees to push boundaries and achieve their full potential. It values diversity and inclusivity, creating an environment where every team member can thrive and contribute to the brand's legacy.