Hermès Floor Director

Beverly Hills • USA

Saturday, March 1, 2025

Hermès, a distinguished French maison established in 1837, is renowned for its creation, craftsmanship, and distribution of high-quality goods. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally. The company is driven by a continuous entrepreneurial spirit and a steadfast commitment to excellence, fostering freedom and autonomy through responsible management. Hermès is dedicated to preserving exceptional craftsmanship and maintains a strong territorial presence, respecting both people and nature as sources of extraordinary materials. The brand's creativity is fueled by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.

1. Oversee daily operations on the sales floor to ensure exceptional customer service and sales performance.
2. Lead and motivate the sales team to achieve individual and store sales targets.
3. Implement and maintain visual merchandising standards to enhance the customer experience.
4. Coordinate with management to develop and execute strategic plans for the store.
5. Ensure compliance with company policies and procedures.
6. Foster a positive and inclusive work environment that aligns with Hermès' values.

1. Proven experience in retail management, preferably within the luxury sector.
2. Strong leadership and team management skills.
3. Excellent communication and interpersonal abilities.
4. Ability to work in a fast-paced environment and handle multiple priorities.
5. Proficiency in retail management software and Microsoft Office Suite.

1. Leadership
2. Customer Service
3. Sales Management
4. Communication
5. Problem Solving

A minimum of 5 years of experience in a retail management role, with a focus on luxury brands.

Bachelor's degree in Business Administration, Retail Management, or a related field preferred.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Hermès of Paris fosters a culture of diversity, inclusion, and family values, creating a workplace where equality, individuality, and fairness are paramount. The company is committed to supporting the personal and professional success of its team members, encouraging them to thrive and be their authentic selves. Hermès of Paris also actively engages with community and non-profit partners to advance diversity, inclusion, and family values beyond its walls.