Hermès Fashion Sales Consultant

Sèvres • France

Thursday, January 9, 2025

Hermès, a distinguished French maison established in 1837, stands as a beacon of craftsmanship, creativity, and luxury. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally, fostering an environment of entrepreneurial spirit and autonomy. The brand is renowned for its commitment to exceptional savoir-faire, deeply rooted in a respect for humanity and nature, which are the sources of its exquisite materials. Hermès' diverse artisanal métiers fuel its creative collections, showcased in over 300 stores worldwide. As part of the Hermès Group, Hermès Sellier continues this legacy, offering unparalleled products and experiences.

1. Propose and sell fashion items across various departments, contributing to the store's revenue.
2. Collaborate with the entire store team to enhance sales performance.
3. Ensure customer satisfaction by providing a memorable and surprising experience in partnership with the external relations manager.
4. Resolve customer inquiries promptly to prevent any uncertainty.
5. Represent and convey Hermès' values to clients and new staff.
6. Recruit and retain a diverse clientele, both national and international.
7. Independently manage and maintain a client database.
8. Highlight and promote the craftsmanship of Hermès artisans.
9. Participate in inventory management, merchandising updates, and stock organization to maintain department and store standards.

1. Proven passion for customer service and a results-driven approach.
2. Dynamic and bold personality with experience in a broad sales environment.
3. Strong interpersonal skills with a generous approach to sales.
4. Exemplary conduct and humility.
5. Proficiency in digital tools and modern communication methods.
6. Fluency in English, both written and spoken.

1. Customer service excellence
2. Sales acumen
3. Interpersonal communication
4. Digital literacy
5. Bilingual proficiency in English

Previous experience in a customer-focused, results-oriented retail environment is required.

Employees enjoy a vibrant work environment, opportunities for professional growth, and the chance to be part of a prestigious brand.

Hermès fosters a culture of excellence, innovation, and respect for tradition. The workplace is characterized by a commitment to craftsmanship, creativity, and a supportive community that values each individual's contribution.