Hermès eCommerce Merchandising Coordinator

New York • USA

Friday, January 3, 2025

Hermès, a distinguished French maison since 1837, is renowned for its craftsmanship and high-quality creations. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally. The company is driven by a spirit of entrepreneurship and a commitment to excellence, fostering autonomy and freedom through responsible management. Hermès is dedicated to preserving exceptional craftsmanship and maintaining a strong territorial presence, respecting both people and nature as sources of extraordinary materials. The maison's creativity is fueled by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.

1. Audit and publish stock online daily, ensuring alignment with budget and sales goals.
2. Collaborate with the Paris team on unpublishable items such as photos, pricing, and descriptions.
3. Execute best-in-class on-site merchandising, including updating product grids and editorial landing pages.
4. Test and analyze the impact of changes on product grids, cross-selling, and internal search.
5. Compile monthly business analysis and reporting, and create competitive analysis presentations.
6. Review and optimize site navigation to enhance sales and stock rotations.
7. Conduct daily QA of the site for issues like bugs, broken images, and load speed.
8. Support the customer service team with catalog and image-related issues.
9. Assist in ongoing inventory management and fiscal inventory.
10. Provide high-resolution images upon request and ensure accurate store locator hours.

1. 1-3 years of experience in a similar role or environment, including internships.
2. Previous experience in merchandising or eCommerce is preferred.

1. Excellent written and verbal communication skills.
2. Proven ability to multitask and maintain high attention to detail.
3. Proficiency in Excel, Word, and PowerPoint.
4. Knowledge of French is advantageous.

1-3 years of relevant experience, including internships, in merchandising or eCommerce roles.

The hourly wage ranges from $23.43 to $28.65, determined by job, location, and individual experience.

Hermès offers a supportive work environment that values equality, individuality, and fairness, fostering personal and professional success.

Hermès of Paris is committed to diversity, inclusion, and family values, creating a workplace where individuals can thrive and feel comfortable being their authentic selves. The company supports its team members' success through a culture of equality and fairness, both within its walls and in the broader community.