Hermès eCommerce Coordinator

New York • USA

Thursday, March 6, 2025

Hermès, a prestigious French maison established in 1837, is renowned for its craftsmanship and high-quality products. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally. The company is driven by a spirit of entrepreneurship and a commitment to excellence, fostering freedom and autonomy through responsible management. Hermès is dedicated to preserving exceptional savoir-faire, deeply rooted in respect for people and nature, sourcing exceptional materials. With fifteen artisanal métiers, Hermès' creativity flourishes, with collections showcased in over 300 stores worldwide.

1. Oversee order review processes to ensure accuracy and efficiency.
2. Manage payment processing and ensure compliance with financial protocols.
3. Identify and mitigate potential fraud risks in eCommerce transactions.
4. Collaborate with cross-functional teams to enhance customer experience.
5. Generate reports and analyze data to improve operational processes.

1. Bachelor's degree in Business, Finance, or related field.
2. Proven experience in eCommerce operations or related roles.
3. Strong understanding of payment processing and fraud prevention.

1. Excellent analytical and problem-solving skills.
2. Proficiency in eCommerce platforms and payment systems.
3. Strong communication and interpersonal skills.
4. Attention to detail and ability to multitask.

A minimum of 2 years of experience in eCommerce operations or a similar field is required.

Bachelor's degree in Business, Finance, or a related field.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Hermès of Paris fosters a culture of diversity, inclusion, and family, creating a supportive environment where individuality and equality are valued. The company is committed to being an equal opportunity employer, ensuring all employment decisions are based on merit and ability.