Hermès eCommerce Client Relations Intern

Paris • France

Monday, May 19, 2025

Generation H is a pioneering brand within the luxury fashion industry, renowned for its innovative approach to eCommerce and client engagement. As part of a larger conglomerate that includes several prestigious fashion houses, Generation H benefits from a wealth of resources and a commitment to excellence in both product and service. The brand is dedicated to fostering a dynamic and inclusive work environment that encourages creativity and professional growth.

1. Assist in managing client inquiries and support through digital channels.
2. Collaborate with the eCommerce team to enhance customer experience.
3. Analyze client feedback to identify trends and areas for improvement.
4. Support the implementation of client engagement strategies.
5. Maintain accurate records of client interactions and transactions.

1. Currently enrolled in a relevant undergraduate program.
2. Strong interest in eCommerce and client relations within the luxury sector.

1. Excellent communication and interpersonal skills.
2. Proficiency in digital communication tools.
3. Analytical skills to interpret client feedback.
4. Ability to work collaboratively in a team environment.

No prior professional experience is required, though any experience in customer service or eCommerce is advantageous.

Currently pursuing a degree in Business, Marketing, or a related field.

Opportunity to gain hands-on experience in a leading luxury fashion brand's eCommerce operations.

Generation H prides itself on a culture that values innovation, inclusivity, and the continuous development of its team members. The workplace is vibrant and collaborative, encouraging employees to bring their unique perspectives to the table.