Hermès eCommerce Client Relations Intern

New York • USA

Wednesday, February 26, 2025

Hermès, a distinguished French maison established in 1837, is renowned for its craftsmanship and luxury goods. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally. The brand is committed to nurturing creativity through its fifteen artisanal métiers, with collections showcased in over 300 stores worldwide. Hermès of Paris, a subsidiary, upholds these values by fostering a diverse and inclusive workplace that celebrates individuality and equality.

1. Assist in managing client relationships through eCommerce platforms.
2. Support the eCommerce team in executing client engagement strategies.
3. Collaborate with cross-functional teams to enhance client satisfaction.
4. Participate in the analysis of client feedback to improve service delivery.
5. Contribute to the development of innovative solutions for client interactions.

1. Currently enrolled in a relevant degree program.
2. Strong interest in luxury fashion and eCommerce.
3. Ability to work collaboratively in a team environment.

1. Excellent communication and interpersonal skills.
2. Proficiency in digital platforms and eCommerce tools.
3. Analytical skills to interpret client feedback and data.

No prior experience required, but exposure to eCommerce or client relations is advantageous.

Currently pursuing a degree in Business, Marketing, or a related field.

Opportunity to gain hands-on experience in a prestigious luxury brand.

Hermès of Paris prides itself on being an inclusive and diverse workplace. The company is dedicated to fostering a culture of equality, individuality, and fairness, where employees are encouraged to be their authentic selves. Hermès supports personal and professional growth through a nurturing environment that values diversity and inclusion.