Hermès E-Visual Merchandising Project Manager

Paris • France

Saturday, December 28, 2024

Hermès, a distinguished French maison since 1837, is renowned for its creation, craftsmanship, and distribution of high-quality objects. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally. The brand is driven by a continuous entrepreneurial spirit and unwavering standards, fostering freedom and autonomy through responsible management. Hermès is committed to preserving exceptional craftsmanship, deeply rooted in respect for people and nature, which serves as the source of its extraordinary materials. With fifteen artisanal métiers, Hermès' creativity flourishes, with collections showcased in over 300 stores worldwide.

1. Develop and implement the E-Visual Merchandising strategy across 34 global e-commerce sites, ensuring alignment with Hermès' brand identity and commercial objectives.
2. Coordinate product launches in accordance with delivery schedules and activation calendars, collaborating with Content/Editorial and Emailing teams.
3. Ensure technical feasibility and implementation of E-Visual Merchandising guidelines across regional teams, in collaboration with Catalogue and Web Contribution teams.
4. Select products for photo shoots and editorial content, balancing image and commercial priorities, in collaboration with Product Offer and Content/Editorial teams.
5. Identify and enhance cross-selling opportunities through recommendation modules.
6. Monitor adherence to guidelines across all sites and provide necessary support to local E-Visual Merchandisers, including tool training and issue resolution.
7. Establish performance tracking for E-Visual Merchandising initiatives with the Data and Performance team.
8. Facilitate the sharing of results and best practices within the E-Visual Merchandising community and métiers.
9. Consolidate and communicate evolution needs to relevant teams for feasibility assessment.
10. Propose specific E-Visual Merchandising action plans to support commercial needs of regions or métiers.
11. Act as the Product Offer team's reference for customer journey projects, including product categorization and selection.
12. Contribute to the enhancement of the search and merchandising engine.
13. Conduct digital trend analysis and propose improvements to the customer journey in collaboration with technical-functional teams.

1. Minimum of 4 years experience as a Digital Project Manager or Digital Merchandiser in the luxury or fashion sector.
2. Strong e-commerce culture and trend awareness.
3. Good understanding of business challenges.
4. Strong product sensitivity and aesthetic sense, with a creative mindset and attention to detail.
5. Ability to work independently and collaboratively in a team setting.
6. Strong project management skills with the ability to meet deadlines.
7. Excellent written and verbal communication skills in French and English.
8. Advanced proficiency in Excel and PowerPoint.
9. Interest in tools and self-learning capability (Fredhopper, ContentSquare, Google Analytics).

1. Project management
2. E-commerce strategy
3. Cross-functional collaboration
4. Communication
5. Analytical skills
6. Digital trend analysis
7. Technical proficiency

A minimum of 4 years in a similar role within the luxury or fashion industry, focusing on digital project management or digital merchandising.

Hermès offers a dynamic work environment with opportunities for professional growth and development, emphasizing ethical practices, diversity, and inclusion.

Hermès fosters a culture of creativity, autonomy, and responsibility, encouraging employees to engage in a unique human adventure. The company values ethical practices and inclusivity, promoting a collaborative and innovative work environment.